Everything you need to know about meter readings

Meter readings are one of the most important things that make up your energy bills. Your supplier needs meter readings to ensure that you pay for the correct amount of usage. If they don’t have them they will estimate how much energy you’re using.

How do you read an electricity meter?

There are three types of electricity meters 1) single rate meters, 2) two rate meters, and 3) dial meters, and you’ll see these pictured below. All electricity meters are measured in kWh (kilowatt-hours)

1) Single rate meter

You will need to read the numbers left to right but don’t include the numbers in red or after the decimal point. This electricity meter reading would be 01967.

2) Two rate meter

You will have one of these meters if you have an Economy 7 or Economy 10 meter. Your meter will record two readings, one for your usage in the day and one for your usage in the night. Your low is your night usage and your normal is your day usage. Your day usage is called ‘normal’ and night usage is called ‘low’.

This electricity meter reads day ‘normal’ 26125 and night ‘low’ 17576.

Sometimes two rate meters can just have one digital display. You can view the day and night usage by pressing the button on your meter to look through your readings.

3) Dial meter

A dial meter has a number of dials including one or two that are red. You will need to read the numbers left to right and ignore any numbers in red.

If the pointer is between two numbers, you will need to record the lower number (so if the pointer is between 5 and 6, the number you read is 5).

If the dial on the right is between 9 and 0, you will read 6 for the initial dial. If the dial on the right is between 0 and 1, you will read 7 for the initial dial.

This electricity meter reading is 60168.

How do you read a gas meter?

Your gas meter is read exactly the same way an electricity meter is however gas meters are always measured in cubic meter or feet ‘m3’ or ‘ft’ and your energy supplier will convert your readings into kWh.

How do you read a smart meter?

If you have a 1st generation smart meter and you change energy supplier, you will need to give your supplier manual meter readings, which is so simple. 1st generation smart meters are not compatible with other suppliers.

If you have a 2nd generation smart meter, it will be compatible with your new supplier, and they will be able to read it automatically.

Smart meters with a keypad

Press the number 9 on your keypad and your reading will display. For electricity readings, your number will appear followed by ‘kWh’ and then for gas readings, your number will appear followed by ‘m3’. When you take the reading down, you do not need to include numbers after the decimal point.

If you have a two-rate meter for Economy 7 meters, you will need to press 6 on the keypad until you see IMP R01 and then 8 digits will appear which will be your first reading.

For your second reading, you will need to press 6 again until you see IMP R02 and then 8 digits will appear again which will be your second reading.

The reading in this example would be 12345.

Smart meters with A and B buttons

Press the A button and keep pressing the button until you get to TOTAL ACT IMPORT. The number shown below this is your meter reading, and you do not need to include numbers after the decimal point.

The reading in this example would be 11256.

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